What type of clothing is provided, what winter clothes should we bring, and what shoes should we pack?

You’ll receive an HX expedition jacket, which is windproof and water-resistant but not built for warmth. We recommend packing layers, including thin wool base layers. Waterproof trousers/pants are essential for excursions—without them, you may not be allowed on a zodiac. You only need to bring shoes to wear on the ship and during excursions in South America. A thick down jacket can be sufficient, depending on your warmth preference, but it doesn’t need to be bulky.

Will we receive a jacket onboard?

Yes! We’re excited to announce that all guests traveling to Antarctica in 2024/25 will receive our brand-new, high-quality blue expedition jacket. At HX, we are committed to protecting the remote areas we explore for future generations. This wind- and water-resistant jacket is made from recycled materials, with a reduced carbon footprint of 7.12 kg CO2e and crafted with sustainable practices, including an Ecovadis Sustainability Rating of Platinum (top 1%). It’s available in sizes XS to XXXL.

Do we need waterproof trousers, and what gear should we bring?

Yes, you’ll need waterproof trousers. Additionally, it’s important to bring warm layers of clothing with you. Waterproof trousers are essential; without them, you may not be allowed on a zodiac.

What kind of shoes do you recommend?

Muck boots are mandatory for nature landings in Antarctica and are loaned to all passengers for free. Rubber boots (similar to Muck boots, with a rubber bottom and neoprene upper) are provided and available in sizes 32-50 EU (1-15 UK and 1.5-15.5 US). Should you prefer, you can bring your own. These boots are mandatory and will go through biosecurity cleaning and a biocide dip when leaving and returning to the ship. Also, remember to pack shoes to wear on the ship.

Can you recommend brands for waterproof gloves or trousers?

We recommend Helly Hansen (remember to use your loyalty discount code!) or other companies that offer high-quality ski gloves and waterproof trousers.

Do I need hiking boots?

Yes, you’ll need hiking boots if you’re visiting the Falkland Islands or if your voyage includes stops in South America. However, if you're on an Antarctic-only voyage, hiking boots are not necessary, as muck boots are provided for use in Antarctica. You can also use the muck boots in the Falklands, so bringing your own hiking boots is optional.

What is the luggage allowance for charter flights?

Each person can bring one checked bag (23 kg) and one carry-on bag (8 kg).

Will we receive a packing list?

Yes, you’ll receive a detailed packing list in your travel documents, which will be sent approximately one month before your trip.

Can we bring walking sticks on board?

Yes, you can bring walking sticks on board. We also provide walking sticks for all guests on all landings, and the expedition team will take them ashore for you.

Do we need shoe cleats or spikes?

No, spikes are not permitted, and you won’t need them for your trip.

Do we need a hat?

Yes, a well-fitting hat or one with a chinstrap is recommended due to the windy conditions. Additionally, because of the intense sun, some guests prefer a hat with a peak to keep the sun off their face.

How does the ballot work for excursions, and what is the likelihood of not getting any lottery activities?

There is only one lottery activity—camping—limited to 30 participants due to regulations. Kayaking and snowshoeing are not lottery-based. The likelihood of not getting any of the lottery activities depends on the number of passengers on board and how many wish to participate.

Can two people share the same tent, and where do we camp?

Yes, all tents are for two people. Our Expedition Team will assess the camping location.

When do we put our names on the camping list?

You can add your names to the camping list after attending the relevant onboard briefing.

Will we stop at the Penguin Post Office?

This depends on the itinerary you booked and the weather conditions we encounter during your expedition.

How do you deal with the Drake Shake?

Seasickness medication, wristbands, and rest provide relief during rough crossings. Please consult your doctor for further guidance. Additionally, motion sickness tablets are available onboard for €1 each, but it's advised to bring your preferred tablets with you.

How do we book an airport transfer?

Please contact our customer service team for details regarding airport transfers. If you booked your flights through HX, then your transfers to the ship are included.

How many people are expected on our Antarctica trip?

The maximum capacity is 500 passengers on MS Roald Amundsen and MS Fridtjof Nansen and 200 guests for MS Fram.

What are the flight timings?

Flight timings for the pre-voyage flight are provided at the hotel by our local representatives. Post-voyage flight information will be communicated onboard the ship by our Expedition Team.

What happens if I book my flights through HX?

If you booked your flights through HX, please check your itinerary document for flight details, as no additional flight documents will be sent.

Is there an HX Explorer App?

Yes, the HX app is your digital companion while onboard. You can use it to view the daily programme, book excursions, and make table reservations in Aune and Lindström for all mealtimes. While the app is only available for use onboard, we recommend downloading it before boarding, as onboard WiFi may be limited in remote regions. You'll receive login information during embarkation and can download here:

https://apps.apple.com/gb/app/travel-hx/id6670555362

https://play.google.com/store/apps/details?id=com.travelhxapp.TravelHXApp&hl=en_GB&gl=GB

Can I bring my own alcoholic beverages onboard?

No, only alcohol from our bar, restaurants, and cabin mini bars can be consumed onboard. If you bring alcohol with you, please hand it to our crew during embarkation, and they’ll return it to you on the final day of the sailing. However, with our all-inclusive service, there's no need to worry!

Will I need certain visas?

Please check your travel documents, as visa information will be included. Remember to bring your passport, regardless of your nationality. It’s your responsibility to obtain any visas and travel documents required by the countries you visit during your trip. Additionally, ensure that your passport has at least 6 months validity from the end of your trip.

Are there USB connections onboard?

All outlets are two-pin EU 220v style. Regarding USB ports, they are available in all cabins on MS Roald Amundsen, MS Fridtjof Nansen, and MS Fram.

Is WiFi complimentary?

Yes, WiFi is complimentary and available throughout the ship. However, connectivity may be limited due to the remote areas we explore. We recommend completing any phone updates and downloading apps and media before boarding the ship.

Is there a shop or anything for sale onboard?

Yes, there is an onboard shop that offers a range of products, including clothing, souvenirs, books, and travel essentials. You cannot buy waterproof trousers in the shop.

Are there laundry facilities on board, and is it available for all guests?

Yes, there are laundry facilities on board, but no self-service options. A next-day laundry service, charged per item, is available to all guests. Suite guests have one bag of laundry per day included in their stay.

Are drones allowed on the ship or in Antarctica?

Unfortunately, drones are not allowed either on the ship or during excursions and activities off the ship.

Is there a bar on board, and is alcohol charged separately?

Yes, there is a bar onboard. Our expeditions are all-inclusive, meaning most drinks are free. Some selected premium drinks are available for an additional cost.

Can I tip onboard servers?

Tipping is not expected at HX, as service charges are not added to your bill. If you wish to thank the crew, you can leave a tip at Reception or in the tipping box. Collected tips are shared among crew members, but please do not tip individuals. Officers and the Expedition Team are excluded from this.

What is the bed size, and are hair dryers available?

The bed size will depend on the cabin you have chosen. However, hair dryers will be available in any cabin - on any ship.

Is there a professional photographer on board who shares their photos?

Yes, we have an onboard photographer on every expedition. They share a selection of photos in your HX Logbook, which you’ll receive after returning home.

What onboard medical facilities are available?

There is a medical centre staffed with one doctor and at least one nurse.

Does the onboard medical facility provide prescribed medication?

No, the onboard medical facility does not supply prescribed medication. It’s important to pack enough of your prescribed medicine to cover the entire length of your trip.

Do I need to do a medical before travelling?

Yes this is a requirement for all of our passengers. More information can be found here: https://www.travelhx.com/en-gb/support/practical-information/entry-requirements/?tab=medical-screening-form

Why do I need to complete a Medical Screening Form?  

Due to visiting remote locations where medical services can be limited, especially in polar regions - it’s essential for us to know about any health issues. The health and safety of our guests and crew are our top priorities, which is why our Medical Screening Form is required for Expeditions to Antarctica. For more detailed information on this topic, click here. 

When can I submit the Medical Screening Form?  

Guests, including children - should submit their signed Medical Screening Forms 4 to 8 weeks before departure to allow Vikand Medical sufficient time to review them. You can submit your form earlier but be aware that this may delay your screening results. Doctor’s signatures are valid for 6 months, so if your medical condition changes closer to the sailing date - please inform us, as you may need to resubmit your forms. For more detailed information on this topic, click here. 

What should I do if I fail the medical screening?

Only around 0.1% of our guests fail the medical screening. Please reach out to [email protected] for more information.

What happens when my medical screening is declined?

As part of our Medical Screening Form Promise, if your Medical Screening Form is declined for medical reasons by Vikand Solutions, HX will provide a full refund for all bookings made through them, including flights, hotels, and ground transportation. However, for any bookings made outside of HX, you'll need to check your travel insurance for coverage. This promise is valid for new bookings on Antarctica cruises departing from October 1st, 2024. The Medical Screening Form must be submitted via the Vikand portal at least four weeks prior to departure. Forms submitted after this period may not qualify for a refund. This offer does not apply to rescheduled or cancelled cruises, and claims must be submitted within a specified time after your return date.

Do you recommend taking medication for seasickness, and when should we apply sea sickness patches?

Please consult your doctor for further guidance on seasickness medication. Patches work best if applied before you start feeling sick.

Is travel insurance absolutely necessary?

Yes, comprehensive travel and health insurance that covers medical evacuation is a must for your trip.

Is there a way for solo travellers to mix with fellow solo travellers?

Yes, we have a ‘welcome’ event for solo travellers, typically on the first or second day on board. There are solo tables during both lunch and dinner, and the head waiter will accommodate any requests.

What evening entertainment is there?

Evening entertainment includes lectures, workshops, wildlife viewing, and access to the Science Centre. Additionally, there are bars and restaurants on board for a relaxing evening.

What benefits do solo travelers receive when booking with HX?

Solo travellers can find reduced solo supplements on every sailing.

Why is it important to book early as a solo traveler?

HX sets aside cabins with reduced solo supplements, but once they sell out, the full solo supplement applies. Early booking ensures you secure your preferred cabin.

What kind of social atmosphere can solo travellers expect onboard?

HX fosters a warm and welcoming community for solo travellers, with flexible dining arrangements and opportunities to socialize or enjoy solitude as preferred.

What are the typical daily temperatures in Antarctica at this time of year?

Temperatures may vary from season to season, but they range from -6°C to 6°C (21°F to 43°F). It will feel warmer on sunny days and colder on windy days.

How does the 20-hour daylight affect sleeping and activities?

During the Antarctic summer, there is increased hours of daylight - which means more flexibility for activities and more opportunities to explore and enjoy your surroundings.

What is temperature in my cabin?

Cabins have adjustable thermostats for your comfort.

What are the chances of seeing whales?

The chances of seeing whales are lower in the early season (October to November) and increase significantly from December onwards when they become more active in the area. We frequently see whales and other Antarctic-specific species, so please bring your binoculars with you and remember you have to be looking to see!

Is the Aurora Australis visible?

No, the Aurora Australis is not visible due to the Midnight Sun during the Antarctic summer.