Help & FAQs
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FAQs
We accept Visa, Mastercard, Maestro, UnionPay, and JCB.
Please Note:
Some card providers may charge a foreign transaction fee for cards issued outside the EU, UK, and US when processing the payment, please check with your bank regarding these fees. Hurtigruten is not responsible for this fee and does not receive any portion or benefit from these fees.
If you booked through a travel agent, this does not apply to you. Please contact them directly for any questions you have.
You can find the latest booking terms and conditions here.
For all other terms and conditions including My Account, HX Explorers loyalty program, Passenger Rights, Cookie, and Privacy Policy, please click here.
Basic Booking Terms & Conditions apply for sailings between now and the all-inclusive launch on our ships. If you have booked a sailing which becomes all-inclusive, no additional charges are applied.
All-inclusive drinks available from October onwards on expeditions departing for Antarctica & Galapagos. Available for all other destinations thereafter.
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