Welcome to HX Explorers
Whether you’re new to HX or a seasoned explorer - our society is open to all! From the moment you join, you’ll unlock unique rewards, with further benefits waiting for you at Level Two. Plus, when you travel with HX - you’ll be upgraded, transforming each adventure into an even more rewarding experience. Your membership number is your gateway to adventure. If you were previously part of the 1893 Ambassador program, don't worry – you’ll be automatically carried over as you become a HX Explorer!
Level 1 - Your benefits with us
Level 1 is for all curious explorers out there. You can start taking advantage of your Level 1 membership from the moment you receive your membership number. Log in or sign up to unlock your HX Explorer benefits, partner rewards, exclusive member only offers and be the first to hear about our new products.
Level 2 - More Benefits For You
Travel with HX to become a Level 2 member, and 24hrs post travel your membership will be automatically upgraded. If you already meet this criteria when you join the society, you’ll start your membership at Level 2. Log in or sign up to unlock your HX Explorer benefits, partner rewards, exclusive member only offers and be the first to hear about our new products.
Frequently asked questions
If I join the HX Explorers loyalty program after 1 November 2024 can I also use my membership and benefits on Hurtigruten?
It is no longer possible to have a joint membership across both Hurtigruten and HX - Hurtigruten Expeditions. The good news is that you can join both programs and enjoy the benefits and rewards.
How do I unsubscribe?
You can unsubscribe from HX Explorers here. When you unsubscribe, you will lose access to the benefits you have as a member of HX Explorers and we will no longer contact you. You can re-subscribe at any time, however your membership and any previous Level status or benefits will be reset.
What kind of communication will I receive?
As a member of HX Explorers, you will elect to receive information on the program from HX - Hurtigruten Expeditions so you’re always up to date on your benefits and opportunities. Unfortunately, it is not possible to opt out of receiving e-mails or other communication from the HX Explorers programme. Find out more about HX Explorers terms and conditions.
How can I access the partner benefits?
All our HX - Hurtigruten Expeditions partners provide fantastic offers and benefits to our HX Explorers members. To find out more about these, you can click the relevant links under Partner Benefits.
Do I get a membership card when I join HX Explorers?
HX Explorers is a cardless program, but you will receive a welcome email with your unique membership number and level shortly after signing up to the program. You can also find your membership details in the header of each of our monthly newsletters.
How can I book an excursion with my 5% HX Explorer discount?
As a HX Explorer you receive 5% off all excursions (excludes pre or post voyage excursions). You can book pre-travel online for all new bookings or via our Contact Center if you have an existing booking and would like to add excursions. Please note the discount may take a few days to apply to any existing bookings. You can also use this discount when you book excursions on board. Remember to quote your membership number at the time of booking to ensure your discount is applied. If booking online, the membership number is added in the last part of the reservation so you will not see a reduced price on the offer page, but it will be visible when the order is added to the shopping cart / invoice.
How do I book a voyage with my Level 2 HX Explorers discount?
When booking online add your HX Explorers number together with your personal data. The shopping basket will then be updated accordingly and any discounts will be deducted if applicable. Since the number is added at the very late stage in the booking process, the end user will not see discounted fares on the fares and availability page, but in the shopping basket/invoice.
What kind of benefits do I get as a member of HX Explorers?
Among other things, your membership comes with a range of HX - Hurtigruten Expeditions benefits including discounts and an onboard welcome gift and drink. You also get reduced prices and special offers from our selected partners.
Who can become a member of HX Explorers?
HX Explorers is free and open to anyone interested in traveling. You can signup by clicking on the button on the top this page “Join the program”. If you would like to invite others to become members, you can share the link to this page.
If I was previously a 1896 Ambassador, have I lost my accumulated benefits?
No, you have not lost your acumulated 1896 benefits. If you were an ambassador, you still maintain your membership with 1896 and all associated benefits. You have now been automatically signed up for both the HX Explorers loyalty program and the 1896 Ambassador program. If you're looking for the 1896 Ambassador program, click here.
If I was a member of 1893 Ambassador before November 1, 2024 do I keep my current memership number and Level in HX Explorers?
Yes, if you were a member of 1893 Ambassador before November 1, 2024, you will keep the same membership number and Level in the HX Explorers program.
